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    FAQ

    Shipping is 2-3 days for processing and 1-2 day priority shipping (depending on location).

    Because of the natural nature of our products we, unfortunately do not accept returns once an order has shipped.

    Not as of yet but we are working on it.

    We offer free shipping on orders over $75.00. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on your shipping location, shipping will appear on the shipping quotes page.

    Please also note that the shipping rates for many items we sell are weight-based.

    Tracking number will be sent automatically once you order ships to the contact information provided when you place your order. You can also view your shipments directly on your account. 

    We accept all major credit cards, PayPal and Sezzle

    We'll always do our best to offer you a replacement for your damaged or missing items. Please contact http://info@jsweetskincare.com or call: 401-646-2961 as soon as possible so that we can remediate this for you.

    The vast majority oF our products are vegan, however the body scrubs because they contain honey are the only non vegan items we offer. If you are ever unsure of ingredients you can find a list of whats in our products on the product page.

    We do not test products on animals. All of our products are cruelty free.

    Apply to cotton round and use upward and outward wiping motions while applying to face. For sensitive skin apply 2-3 times a week at night.

    All products should be stored in a cool dry place away from excessive sun light and heat, however the tonic should be stored in the refrigerator.

    Please visit our skincare blog for all information on determining your skin type and products to match